Buyer Beware

Podcasting.  Professional or amateur, good voice or bad, youcan be a podcaster.  But buyer beware—that downloaded software you’re using to produce your podcasts…well…you might not “own” as much of that software as you think.

I recently discovered this the hard way.  I had been using Roxio’s Record Now Premiere software to record voice-overs for my professional work.  The software had proven to be relatively easy to use and I was able to record commercials and other production work with relative ease.

The Roxio Record Now software was on my laptop.  Recently, I had to have some updates done on the laptop so the hard drive was completely re-done.  That meant everything on the hard drive was going to be erased, including the Roxio software.  No problem, I thought.  I have all of the necessary registration numbers and security codes necessary since I’d properly purchased the software online.  I figured when I get my laptop back I’ll just go to Roxio’s website and re-download the Roxio Record Now software.

So, my laptop is returned, I go to the website and I put in all the necessary codes and passwords in order to re-download the software.  In fact, on the website, there are specific instructions in case you need to re-download software.  However, when I went through all the hoops and hurdles and got to where I needed to be, I was not able to re-download the software.  Instead, up comes a message that tells me I exceeded the 30-day limit for downloading the program.  In other words, when you first buy the program, Roxio then gives you 30-days to do the download.  If you don’t do the download within the 30-day period, you have to purchase the program AGAIN! 

Fortunately, I had another audio software package manufactured by Sony called Sound Forge, and I was able to re-download that without a problem. 

The moral of the story?  If you have to re-do your hard drive or if you want a copy of the software you already purchased for a second or third computer you own, make sure there’s no deadline for re-downloading the software package.  If not, you might have to buy what you already purchased…again!

At www.marczumoff.com, we help you navigate other pitfalls, especially those related to the task of trying to break into television or radio as a broadcast performer.  Visit us today!

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